Do tenants pay fees to letting agents?
William Taylor
Updated on June 05, 2026
From 1 June 2019, when the Tenant Fees Act comes into effect, it’s illegal for a letting agent to charge you fees when you rent a new property, or renew your tenancy. It’s part of the Mayor’s commitment to make renting in London better and more affordable. Here’s what you need to know about the ban on tenant fees.
What is a letting fee to agent?
The letting fee is payable to the agent for sourcing a new tenant at the beginning of the lease. In Sydney and NSW this generally equates 1-2 weeks rent. The management fee is usually a percentage of the weekly rent, payable for the day-to-day management of the lease, and in NSW can vary from approximately 5-12%.
What fees can a letting agent charge UK?
From 1 June 2019, the only payments that landlords or letting agents can charge to tenants in relation to new contracts are:
- rent.
- a refundable tenancy deposit capped at no more than 5 weeks’ rent where the total annual rent is less than £50,000, or 6 weeks’ rent where the total annual rent is £50,000 or above.
How is a letting fee calculated?
As such, letting fees are usually calculated based on the: It is often dependent on the length of the lease and is usually 1.1 – 2.2 (including GST) weeks rent. So, say your property is $700 per week and the agency charges 1.65 weeks rent – this would make the letting fee $1,155 ($700 x 1.65 = $1,155).
What is the difference between an estate agent and a letting agent?
Primarily, the estate agent is responsible for buying and selling property. Some, but not all estate agents, also offer letting services. What is a letting agent responsible for? Letting agents are responsible for letting out your property.
Does letting fee include GST?
Letting fee: This is the agent’s fee for the time and effort they put into finding you a new tenant. It is often dependent on the length of the lease and is usually 1.1 – 2.2 (including GST) weeks rent.
Do you get letting fee back?
If the tenant decides to rent the property, the landlord must refund the option fee or put it towards rent.
Do letting agents have a duty of care?
Duty of Care An agent must always work in the best interests of the client, that is to say the person who is paying for the letting agency services (usually the landlord). The agent must also treat all those involved in the proposed renting or letting fairly, and with courtesy.
How many landlords use letting agents?
8) Do you use a letting agent? Our research has also revealed that the majority of landlords use a letting agent to manage their property. Overall, 87% of respondents told us that they use a letting agent.