How do I import users into Jira?
Emily Wilson
Updated on May 23, 2026
To import users and groups from CSV files:
- Log in to the Crowd Administration Console.
- In the top navigation bar, click Users.
- Click Import Users.
- In the Import type screen, select CSV Importer and click Next.
- Enter the details of the CSV files as described in ‘Configuring the CSV Importer’ and click Continue.
How do I bulk import in Jira?
Create a CSV file with multiple lines using the same Issue Key, same Issue Summary and different Component Names on different lines. Use the JIRA Administration > System > (left-side menu) Import & Export > External System Import to import the CSV. Map the fields as required and complete the import.
Can we import data from Excel to Jira?
Step 1: Prepare an Excel file The Excel file needs to be properly formatted for importing data into Jira. Unless you have them configured in Jira project, you will not be able to import these tasks.
How do I extract a list of users in Jira?
To export your user list:
- Go to your site’s Admin at admin.atlassian.com.
- From your organization, select Directory.
- From Users, select Export users.
- Select the users that you’d like to export:
- Select the user status that you’d like to include:
- Select if you’d like to include additional data in the download:
How do I import a CSV file into Jira?
Log in to Jira as a user with the Jira Administrators global permission. Select Administration > System > Import & Export > External System Import. Select CSV to open the CSV File import page. On the CSV File import page, select your CSV Source File.
How do I import a CSV file?
On the File menu, click Import. In the Import dialog box, click the option for the type of file that you want to import, and then click Import. In the Choose a File dialog box, locate and click the CSV, HTML, or text file that you want to use as an external data range, and then click Get Data.
How do I Import a CSV file into Jira?
How do I link Excel to Jira?
In Excel, open the Data tab and choose From Other Sources -> From Microsoft Query. Choose the JIRA DSN. Select the option to use Query Wizard to create/edit queries. In the Query Wizard, expand the node for the table you would like to import into your spreadsheet.
How do I see active users in Jira?
Within the UI, you can get a listing of users by individually examining the groups that are assigned one or more of the above Global Permissions. If you are using Jira 4.3 and above, you can also use the following SQL query to return a single list of users that count towards the license.
How do I export Jira users to excel?
How to export Jira users to Excel?
- Login to Jira as admin.
- Go to Administration → Add-ons → Excel Views.
- Click the view “Users (Excel)”
- Set its context to “Issue Navigator” and submit (In versions prior to 2.2. 0, choose the “Multiple Issues” type)
How do I import an attachment into Jira?
Solution
- Copy the attachment directory from source Jira: $JIRA_HOME/data/attachments/ABC to the import directory in the target Jira: $JIRA_HOME/import/attachments/ABC.
- Move all attachments in the directory $JIRA_HOME/import/attachments/ABC AND its sub-directories, to the main directory $JIRA_HOME/import/attachment/ABC.
How to export in Jira?
Select the issues you need to export.
How can I export all my issues in Jira?
Here’s how you can export issues in Jira Method 1: Using the export button. This method is easy, but it has all the limitations I mentioned above: no native Excel availability, no more than 1000 issues for export, Method 2: Reactivate Excel exports. Method 3: Dealing with the 1000 results limitation. Method 4: Working around the 1000 limit in the cloud.
Can I import custom fields with CSV importer?
Can I import custom fields with CSV Importer? Short answer: yes! You can import custom fields along with all other contact fields in CSV Importer PRO from v1.5 onwards. This is very useful if you’re bringing in an extensive data set from another CRM or simply importing from Excel or similar.
How can I import data from CSV format?
– Browse to the folder where you downloaded the CSV file – Select da.csv file – Click on Import button – You will get the following import text file wizard